Welcome to acnestudios. We are dedicated to providing fast, secure, and reliable shipping services for all customers. Please review our shipping policy carefully before placing an order through our website.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays may require additional processing time. Once your order has been shipped, you will receive a shipping confirmation email with tracking details.

Shipping Time

Estimated delivery times vary depending on the destination:

  • United States: 5–10 Business Days
  • Canada: 7–12 Business Days
  • Europe: 7–15 Business Days
  • International Orders: 10–20 Business Days

Please note that delivery times are estimates and may be affected by customs processing, weather conditions, or courier delays.

Shipping Charges

Shipping costs are calculated during checkout based on:

  • Delivery location
  • Shipping method
  • Package weight and size

Free shipping promotions may be available on selected products or orders.

International Shipping

acnestudios ships worldwide to selected countries. International customers may be responsible for:

  • Import duties
  • Customs fees
  • Local taxes

These charges are determined by your country’s customs authority and are not included in our product or shipping prices.

Order Tracking

Once your order has been dispatched, tracking information will be sent to your registered email address. Customers can use the tracking number to monitor shipment updates [email protected].

Incorrect Address Information

Customers are responsible for providing accurate shipping information during checkout. acnestudios is not responsible for lost or delayed packages caused by incorrect or incomplete addresses.

If you need to change your shipping information, please contact our support team immediately before your order is shipped.

Lost or Delayed Packages

Although we work with trusted courier services, delays may occasionally occur. If your package is delayed or lost during transit, please contact our customer support team for assistance.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged package and product so we can review and resolve the issue quickly.

Contact Information

For any shipping-related questions or support, please contact the acnestudios customer service team through our official website.

acnestudios
📧Email: [email protected]
🌐Website: https://acnestudioswear.com/